Delivery Information

Terms and conditions for delivery are only applicable in the UK. For delivery outside of the UK please contact Suresafe’s export department.

Unless otherwise agreed delivery of the goods shall take place at the Purchaser’s place of business.

Where Suresafe makes delivery of the goods to the Purchaser’s place of business or any other place as agreed in writing, all charges in relation to carriage, including, without limitation transport costs, insurance and unloading, will at Suresafe’s option, be borne by the Purchaser.

If for any reason the Purchaser does not accept delivery of any of the goods when they are ready for delivery then the goods will be deemed to have been delivered, risk passing to the Purchaser (including for loss or damage caused by Suresafe’s negligence) 

Suresafe reserves the right to deliver in instalments and any failure to deliver one instalment will not entitle the Purchaser to terminate the Contract.

The quantity of any consignment of goods as recorded by Suresafe upon despatch from Suresafe’s place of business shall be conclusive evidence of the quantity received by the Purchaser on delivery unless the Purchaser can provide conclusive evidence proving the contrary.

Claims for shortages or damaged goods must be made in writing to Suresafe within 3 days of receipt.

Claims for non-delivery must be made to Suresafe within 10 days of date of despatch shown on invoice.

A small order charge of £6.95 will be applied, at Suresafe’s option, if the order value is below £100.00

Suresafe reserves the right to charge a 20% handling fee against the return of non-faulty goods.