Terms of Sale

1. Suresafe’s Conditions of Sale Apply

    1.1 Unless otherwise specifically agreed in writing by Suresafe Protection Limited a company registered in Scotland with company number SC132827 and having its registered office at 8 Kelvin Road, Cumbernauld, Glasgow, G67 2BA ("Suresafe"), all quotations and contracts for the supply of goods by Suresafe are made upon these Conditions of Sale ("the Conditions") which shall at all times override any terms and conditions which the purchaser of such goods ("the Purchaser") imposes or seeks to impose.

    1.2 Delivery of any goods following a quotation for supply made by Suresafe will be made only upon the Conditions. Orders are accepted subject to the Conditions.

    1.3 Any variation must be approved by an authorised Suresafe employee and be in writing. Any quotation or estimate is given subject to the Conditions.

    1.4 “The Contract” means any contract made between the parties that incorporates the Conditions.

2. Payment Terms

    2.1 Terms of payment are strictly net monthly (i.e. payment on or before the end of the month following the month during which the invoice is dated) and in default Suresafe shall be entitled without notice to the Purchaser (even if the Purchaser has entered into a contract of sale or supply in respect of the goods with a third party) to:
            2.1.1 terminate any outstanding order or quotation;
            2.1.2 withhold and/or suspend supplies; or
            2.1.3 reduce the Purchaser's credit limit.

    2.2 Suresafe shall also be entitled, at their discretion, to require (and, if called upon to do so, the Purchaser shall make) immediate payment of any and all monies in respect of goods supplied whether these monies would ordinarily be due for payment at that time or not.

    2.3 In addition, Suresafe shall be entitled to charge the Purchaser interest on the amount unpaid at the rate of 8% above the The Royal Bank of Scotland Plc base rate from time to time until payment in full is made and the Purchaser will indemnify Suresafe in respect of all costs incurred by Suresafe in recovering payment, including the cost of instructing solicitors and any other legal expenses.

    2.4 No payment shall be deemed to have been received until Suresafe has received cleared funds.

    2.5 In the event that the Purchaser tenders payment by cheque and the cheque is subsequently returned by the Purchaser's Bankers unpaid, the Purchaser will also indemnify Suresafe in respect of all resulting bank charges incurred by Suresafe.

    2.6 The Purchaser shall make all payments due under the Contract without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless the Purchaser has a valid court order requiring an amount equal to such deduction to be paid by Suresafe to the Purchaser.

3. Prices

    3.1 All prices displayed in Suresafe’s catalogues both printed and online are subject to VAT where applicable.

    3.2 Prices are correct at time of publishing and are subject to change without prior notice.

    3.3 The price charged to the Purchaser will be the prevailing price at the time of ordering.

4. Retention of Title

    4.1 Although risk in the goods supplied passes to the Purchaser on delivery, legal title in such goods shall not pass to the Purchaser until Suresafe has received in cleared funds the full price payable for such goods and all other goods supplied by Suresafe to the Purchaser for which payment is then due.

    4.2 Until legal title passes, the Purchaser shall hold the goods as Suresafe 's fiduciary agent and shall keep them properly protected, insured and stored separately from any other goods (whether or not supplied by Suresafe). Until that time the Purchaser is entitled to resell or use the goods in the ordinary course of its business but shall account to Suresafe for the proceeds of sale and pending payment shall hold such proceeds on trust for Suresafe absolutely.

    4.3 The Purchaser's right to resell or use the goods shall terminate automatically on the occurrence of any event set out in Condition 10 and/or if any sum owed to Suresafe by the Purchaser is not paid when due.

    4.4 Until such time as legal title in the goods passes to the Purchaser Suresafe may at any time require the Purchaser, its liquidator, receiver, administrative receiver or administrator to return the goods and/or may repossess the goods by entering upon any premises of the Purchaser or any third party where the goods are reasonably believed to be stored.

    4.5 In addition and without prejudice to any other right or remedy available to Suresafe, if the Purchaser is in breach of the payment terms or of any of its obligations under this clause, Suresafe shall be entitled to:

            4.5.1 cancel the Contract;

            4.5.2 suspend further deliveries; or

            4.5.3 terminate any outstanding order or quotation without incurring any liability whatsoever as a consequence of this action.

            4.6 Suresafe reserves the right at any time before title in the goods has passed to the Purchaser to require the Purchaser to deliver up the goods if any of the events specified in Condition 10 occurs.

            4.7 Suresafe shall have a general lien on all goods and funds held by the Company or its Associates or its nominees on the Client's behalf until the satisfaction of the clients obligations are settled under the agreement. 

5. Delivery

    5.1 Terms and conditions for delivery are only applicable in the UK. For delivery outside the UK please contact Suresafe’s export department.

    5.2 Unless otherwise agreed delivery of the goods shall take place at the Purchaser’s place of business.

    5.3 Where Suresafe makes delivery of the goods to the Purchaser’s place of business or any other place as agreed in writing, all charges in relation to carriage, including, without limitation transport costs, insurance and unloading, will at Suresafe’s option, be borne by the Purchaser.

    5.4 If for any reason the Purchaser does not accept delivery of any of the goods when they are ready for delivery then the goods will be deemed to have been delivered, risk passing to the Purchaser (including for loss or damage caused by Suresafe’s negligence).

    5.5 Suresafe reserves the right to deliver in instalments and any failure to deliver one instalment will not entitle the Purchaser to terminate the Contract.

    5.6 The quantity of any consignment of goods as recorded by Suresafe upon despatch from Suresafe’s place of business shall be conclusive evidence of the quantity received by the Purchaser on delivery unless the Purchaser can provide conclusive evidence proving the contrary.

    5.7 Claims for shortages or damaged goods must be made in writing to Suresafe within 3 days of receipt.

    5.8 Claims for non-delivery must be made to Suresafe within 10 days of date of despatch shown on invoice.

    5.9 Suresafe reserves the right to charge a 20% handling fee against the return of non-faulty goods.

    5.10 A small order charge of £6.95 (ex VAT) will be applied, at Suresafe’s option, if the order value is below £50.00.

6. Quality

    6.1 If the Purchaser establishes to Suresafe’s reasonable satisfaction that there is a defect in the goods or there is some other failure by Suresafe in relation to the conformity of the goods with the Contract, then Suresafe shall, at its option and at its sole discretion and within a reasonable time:

            6.1.1 replace such goods with goods which are in all respects in accordance with the Contract; or

            6.1.2 issue a credit note to the Purchaser in respect of the whole or part of the Contract price of such goods as appropriate having taken back such goods, subject, in every case, to the remaining provisions of this Condition provided that the liability of Suresafe under this Condition shall in no event exceed the purchase price of such goods and performance of any one of the above options shall constitute an entire discharge of Suresafe’s liability under this warranty.

    6.2 Condition 6.1 shall not apply unless the Purchaser:

            6.2.1 notifies Suresafe in writing of the alleged defect within 3 days of the time when the Purchaser discovers or ought to have discovered the defect; and

            6.2.2 affords Suresafe a reasonable opportunity to inspect the relevant goods.

    6.3 If Suresafe elects to replace the goods pursuant to this Condition, Suresafe shall deliver the replacement goods to the Purchaser at Suresafe's own expense at the address to which the defective goods were delivered and the legal title to the defective goods which are being replaced shall (if it has vested in the Purchaser) re-vest in Suresafe and the Purchaser shall make any arrangements as may be necessary to deliver up to Suresafe the defective goods which are being replaced to Suresafe   

    6.4 Suresafe shall be under no liability under the warranty in this Condition:

            6.4.1 in respect of any defect arising from wilful damage, negligence, abnormal storage conditions, failure to follow Suresafe’s or the manufacturers instructions whichever is appropriate (whether oral or in writing).

            6.4.2 if the total price for the goods has not been paid by the due date for payment;

            6.4.3 in respect of any type of defect or damage specifically excluded by Suresafe by notice in writing; or

            6.4.4 if the Purchaser makes any further use of the goods after giving notice in accordance with this Condition.

    6.5 The warranties set out in this is document are the only warranties which shall be given by Suresafe and all warranties, conditions and other terms implied by statute are expressly excluded.

7. Liability

    7.1 Subject to Condition 6 above this Condition sets out the entire liability of Suresafe (including any liability for the acts or omissions of its employees, agents and sub-contractors) to the Purchaser in respect of:

            7.1.1 any breach of the Conditions or the Contract; and

            7.1.2 any representation, statement or delictual act or omission including negligence arising under or in connection with the Contract.

    7.2 Nothing in the Conditions excludes or limits the liability of Suresafe for death or personal injury caused by Suresafe’s negligence, or for fraudulent misrepresentation.

    7.3 Liability for any direct loss or damage which arises out of or in connection with the Contract shall be limited to the contract value.

    7.4 Suresafe shall not be liable to the Purchaser for any loss of profit or other economic loss (direct or indirect), indirect or consequential loss or damage, costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) or loss or damage (contractual, delictual, breach of statutory duty or otherwise) which arises out of or in connection with the Contract, or for any liability incurred by the Purchaser to any other person for any economic loss, claim for damages or awards howsoever arising from the goods or otherwise.

8. Safety and Product Recalls

    8.1 The Purchaser shall comply at all times with the written instructions and all written guidelines issued from time to time attached to the goods concerning their storage and use and the Purchaser shall refer its employees and its customers to such instructions and guidelines.

    8.2 The Purchaser should satisfy itself that the persons responsible for the storage and use of any goods supplied by Suresafe have all the information required on health and safety and Suresafe shall not be liable to the Purchaser in any civil proceedings brought by the Purchaser against Suresafe in respect of a breach of the user instructions or any applicable health and safety legislation or any regulations, orders or directions made pursuant to such health and safety legislation in force from time to time or under any directive, regulation, order or other instrument relating to health and safety where such exclusion of liability is permitted by law.

    8.3 The Purchaser shall keep Suresafe properly informed of all customer complaints concerning the goods and shall comply with any directions of Suresafe in any issues, proceedings or negotiations relating to such complaint.

    8.4 In the event of any recall of the goods by Suresafe the Purchaser shall co-operate fully and promptly with any steps taken by Suresafe under the Condition below.

    8.5 Suresafe may at its discretion recall any goods already sold by Suresafe to its customers, (whether for a refund or credit or for replacement of the goods which shall in each case by undertaken by Suresafe) and/or issue any written or other notification to its customers about the manner of use of any goods already sold by Suresafe to its customers. The customer agrees to give all reasonable assistance to Suresafe or the manufacturer in resisting any claim which may arise under any recall of product by Suresafe or the manufacturer of such product.

9. Force Majeure

    9.1 Suresafe reserves the right to defer the date of delivery or to cancel the Contract or reduce the volume of the goods ordered by the Purchaser (without liability to the Purchaser) if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of Suresafe including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lockouts, strikes or other labour disputes (whether or not relating to either party's workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials provided that, if the event in question continues for a continuous period in excess of 180 days, the Purchaser shall be entitled to give notice in writing to Suresafe to terminate the Contract.

10. Termination

    10.1 Suresafe may, as it thinks fit, (without prejudice to any other rights or remedies it may have against the Purchaser) immediately suspend further performance of the Contract or cancel delivery of the goods or stop any goods in transit or by notice in writing to the Purchaser terminate the Contract without liability to Suresafe if:

            10.1.1 the Purchaser commits a material breach of any of its obligations under the Contract which is incapable of remedy;

            10.1.2 the Purchaser fails to remedy a breach of its obligations under the Contract which is capable of remedy, or persists in any breach of any of its obligations under the Contract after having been requested in writing by Suresafe to remedy or desist from such breach within a period of 14 days;

            10.1.3 any distress execution or diligence is levied upon any of the Purchaser's goods or property and is not paid out within 7 days of it being levied;

            10.1.4 the Purchaser (being a partnership) or the Purchaser's partner offers to make any arrangements with or for the benefit of the creditors of the Purchaser or the Purchaser's partner generally or there is presented in relation to the Purchaser or the Purchaser's partner a petition of bankruptcy;

            10.1.5 the Purchaser (being a limited company) is deemed to be unable to pay its debts within the meaning of Section 123 of the Insolvency Act 1986 or the Purchaser calls a meeting for the purpose of passing a resolution to wind up its company or such a resolution is passed or the Purchaser presents or has presented a petition to wind up or present or have presented a petition or appoint an administrator or have an administrative receiver or receiver appointed to the whole or any part of the Purchaser’s business, undertaking, property or assets;

            10.1.6 the Purchaser ceases, or threatens to cease, to carry on business; or

            10.1.7 a secured lender to the Purchaser takes any steps to obtain possession of the property on which it has security or otherwise to enforce its security.

    10.2 Notwithstanding any such termination or suspension in accordance with the above the Purchaser shall pay Suresafe at the Contract rate all payments subsisting at the time of termination.

11. Product Information

    11.1 Whilst Suresafe has made every effort to ensure that details and information given in both our printed and online publications are accurate at the time of issue, full technical specifications are not necessarily included and furthermore, Suresafe’s policy is one of continuous improvement and the right is reserved to alter details and information as the need arises.

    11.2 Accordingly, the Purchaser should check any details and information they wish to rely on with Suresafe at the time of purchase. Suresafe cannot accept liability in respect of any errors or omissions herein contained or for any loss or damage, malfunction or consequential loss arising from reliance upon our publications.

12. Suresafe Disclaimer

    12.1 Any products shown in both our printed or online publications do not represent endorsement by Suresafe of any other products, services or organisations.

13. Colour Reproduction

    13.1 The colour reproductions of the garments featured in both our printed or online publications are as accurate as the printing or electronic process will allow.

14. Data Protection

    14.1 Suresafe will at all times comply with its obligations under the Data Protection Act 1998. For further information please see Suresafe’s Privacy Policy.

15. Assignment

    15.1 The Purchaser shall not be entitled to assign the Contract or any part of it without the prior written consent of Suresafe.

    15.2 Suresafe may assign the Contract or any part of it to any person, firm or company.

16. General

    16.1 Each right or remedy of Suresafe under the Contract is without prejudice to any other right or remedy of Suresafe whether under the Contract or not.

    16.2 Each party agrees to keep secret and confidential all information obtained or disclosed as a result of the relationship of the parties under the Contract.

    16.3 If any provision of the Contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Contract and the remainder of such provision shall continue in full force and effect.

    16.4 Failure or delay by Suresafe in enforcing or partially enforcing any provision of the Contract will not be construed as a waiver of any of its rights under the Contract.

    16.5 Any waiver by Suresafe of any breach of, or any default under, any provision of the Contract by the Purchaser will not be deemed a waiver of any subsequent breach or default and will in no way affect the other terms of the Contract.

    16.6 The formation, existence, construction, performance, validity and all aspects of the Contract shall be governed by the laws of Scotland and the parties submit to the exclusive jurisdiction of the Scottish courts.

    16.7 Any goods or products bespoked, such as Heatseal badges and stocked garments with purchaser’s corporate branding, held in accordance to the terms and conditions but not limited to, shall be invoiced in full upon termination of the contract or in the failure of the purchaser (being a partnership) to purchase and pay for in full within a reasonable time frame at the discretion of Suresafe.

17. All Rights Reserved

    17.1 No part of any Suresafe publication may be reproduced or transmitted in any form or by any means including photocopying and recording, without the written permission of the copyright holder, application for which should be addressed to the publisher.

    17.2 Such written permission must be obtained before any part of this publication is stored in a retrieval system of any nature.

    17.3 All prices are subject to alteration without notice.

    17.4 Suresafe reserve the right to amend these Conditions from time to time.

    17.5 All e-mail and telephone communications are subject to Suresafe Terms And Conditions and may be monitored, recorded and processed for the purposes contained therein and adherence to regulatory and legal requirements. Your further communication or reply to this e-mail indicates your acceptance of this. Any views or opinions expressed are the responsibility of the author and may not reflect those of Suresafe Protection Limited.

18. Refund/Return

    18.1 You may return any item bought from Suresafe Protection Ltd within 14 days of delivery and get a refund providing it is in the original packaging and suitable for resale.

    18.2  Unless incorrectly supplied or deemed to be faulty we cannot accept the return of:

  • Garments that have been embroidered, badged or printed.
  • Products that have been assembled in line with your requirements.
  • Products that have been specially procured in line with your requirements and do not form part of our standard stock.
    18.3  We aim to uplift any unwanted or faulty products from your premises within 5 days of the request being made.

    18.4 To exercise your right to cancel you must inform us of your decision to cancel within the cancellation period stated above by any of the following methods:

  • by sending an e-mail [email protected]
  • by sending a letter to us by post to Suresafe Protection Ltd, 2-8 Kelvin Road, Cumbernauld, G67 2BA.

    18.5 This does not affect your statutory rights.

Suresafe Protection Limited is registered in Scotland, number SC132827

Suresafe Protection Limited’s VAT Number is 556 6950 02.